FT Recruitment are currently recruiting for Customer Service Advisor to join our client based in Hinckley on a permanent basis.
Our client are one of the UK’s fastest growing, independently owned Used Car Supermarket. Having vast experience and knowledge within the industry and a great selection of used cars to suit every need and budget.
This is an excellent opportunity to join a fast-growing team who are striving for continual improvement.
Customer Service Advisor Job Benefits:
* £26,000 per annum
* 42.5 Hour Contract working 5 Days a Week on a shift pattern - Monday-Friday 10am-7pm, Saturday 10am-6pm and Sunday 10am-4pm
* 28 Days Holiday
* Uncapped Commission Earnings - OTE can be up to £42k
Customer Service Advisor Job Details:
* Handle inbound and outbound calls with customers, providing excellent customer service and ensuring their queries are addressed.
* Assist customers in completing finance applications, ensuring accuracy and attention to detail.
* Take deposits from customers and manage financial transactions efficiently.
* Work towards the main goal of booking quality appointments at our 8 dealerships across the UK.
* Maintain a high level of product knowledge to effectively promote our range of vehicles and services.
* Meet and exceed sales targets, contributing to the overall success of the team and the company.
Customer Service Advisor Person Specification:
* 1-year minimum previous experience in a tele sales, preferably also motor trade experience but not essential.
* Excellent verbal communication skills with a friendly and persuasive approach.
* Strong negotiation and objection-handling abilities.
* Ability to work in a fast-paced environment and handle multiple tasks effectively.
* Attention to detail and accuracy when handling customer data and financial transactions.
* A passion for the motor trade industry and enthusiasm for learning about our vehicles.
For more information get in touch with FT Recruitment on (phone number removed)