Vacancy: IT Manager - Hemel Hempstead, Herts - Hybrid working available
A passionate, customer-focused brand, Optoma products captivate, inspire, and connect people for a better experience.
The Optoma Group has regional headquarters in Europe, the USA, and the Asia Pacific with well-established channels across three continents, providing reliable and innovative visual solutions for customers and partners worldwide.
As a global leader in large display technologies, Optoma combines cutting-edge design and engineering to deliver visual display solutions from the home to the office, classroom, and commercial spaces.
Remuneration
Working for Optoma, you can expect a competitive salary with additional corporate benefits such as medical insurance, dental cover, pension, and up to 30 days holiday per year - subject to service requirements.
Job Description
This is a very exciting time to join us following the creation of Optoma Holding based in the UK to bring together our global regions, as we improve our infrastructure, systems, and processes. We are looking for a motivated, passionate Application Manager to develop and execute a strategic roadmap for the organisation's application portfolio, aligning it with business objectives and technology trends. This includes identifying opportunities for application modernisation, consolidation, and optimisation. Manage the entire lifecycle of applications, from requirements gathering and design to development, testing, deployment, and ongoing support. Ensure applications meet quality standards, performance targets, and user expectations. Lead a team of developers across the regions, testers, and analysts, providing guidance, mentorship, and performance feedback to team members to foster their professional growth and success.
Collaborate with software vendors and third-party service providers to evaluate, select, and integrate off-the-shelf applications. Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure timely delivery and support. Oversee the planning, execution, and monitoring of application development projects, ensuring they are delivered on time, within budget, and according to specifications. Coordinate resources, manage risks, and communicate project status to stakeholders.
Establish and enforce policies, standards, and best practices for application development, deployment, and maintenance. Ensure compliance with regulatory requirements, security standards, and industry frameworks (e.g., ITIL, COBIT). Collaborate with business stakeholders to understand their requirements, priorities, and challenges. Advocate for the adoption of technology solutions that drive business value, improve efficiency, and enhance customer experience.
Implement processes and procedures for managing changes to applications, including software updates, patches, enhancements, and migrations. Minimize disruption to business operations while ensuring the integrity and stability of the application environment. Monitor the performance and availability of applications, identifying opportunities for optimization and improvement.
Key Responsibilities:
* Responsible for the application and the future functional development
* Ensure User Acceptance Testing and end user training are completed for all application changes
* Provide advice to the business about the operating model, and to further develop as required
* Lead and develop the Applications capability across the business
* Advise and recommend on upgrading existing systems and installing new software to ensure maximum efficiency
* Engage technology and Information Security resources as required
* Manage risks and issues associated with the application landscape and escalate where necessary
* A track record of recent management of software implementation projects.
Candidate Specification
Key Skills & Experience:
* Experience as an Application Manager or similar role, with NetSuite ERP and Boomi.
* End-to-end functional, process, and technical knowledge of NetSuite.
* Strong management skills being capable of leading a team in line with the company strategy.
* Experience of testing software, reviewing code created by other team members.
* Implementing new standard practices and identifying where improvements are to be made.
* Ability to liaise with stakeholders to ascertain requirements.
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Customer focused and the ability to deal effectively with end-user problems.
How to apply
We are an equal opportunities employer committed to promoting diversity and ensuring that all employees and applicants are treated with respect, dignity, and fairness. We welcome applications from all and as such if you require any reasonable adjustments to our recruitment process, please inform us and we will do our best to accommodate your needs.
To apply for this vacancy please email your CV to recruitment@optoma.co.uk
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