1st line support technician

Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Technician at their Bracknell site.

What is the purpose of the role?

As a 1st Line Support Technician, you will be adding value to an existing technically diverse team of engineers, with a right 1st time attitude.

What does a day in the life look like?

You will be liaising directly with on-site engineers to assist them resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. You will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function.

What does a successful candidate look like?

We are looking for candidates who are flexible, dynamic, have a 'can-do' attitude, and the ability to work in a fast paced environment.

You must have strong attention to detail skills and be comfortable working in a customer facing environment.

No previous network or infrastructure experience is required for this role. This is a great opportunity if you have a desire to work within this sector and you are looking to kick start your career in this industry.

What do you need to know about the role?