Job Description
Plumber (Customer Care Team)\n\nLocation: Northeast Region\n\nPosition: Domestic Plumber - After-Service Customer Care Team\n\nSalary: £38,000 per annum\n\nBenefits: Company van provided for site visits\n\nJob Description: Our fantastic client who specialises in domestic plumbing & heating services across the Northeast is seeking a skilled and dedicated Plumber to join their After-Service Customer Care Team. As a member of their team, you will play a crucial role in ensuring customer satisfaction through high-quality after-service care.\n\nKey Responsibilities:\n\nPerform plumbing repairs and maintenance in residential properties.\nAddress customer concerns and provide solutions in a timely manner.\nConduct site visits using the company-provided van.\nParticipate in out-of-hours calls on a rotational basis (one week on, one week off).Requirements:\n\nMinimum of 3 years post-apprenticeship experience in domestic plumbing.\nStrong problem-solving skills and attention to detail.\nExcellent communication and customer service skills.\nAbility to work independently and as part of a team.\nWillingness to be on call for out-of-hours service on a rotational basis