Are you looking to gain more experience within the security industry? Are you an experienced security officer who is looking for flexible hours across multiple sites in Manchester and surrounding areas and would like the opportunity to apply your skills and experience within the team at Ward? Apply now As a Contract Support Officer, you will be responsible for access control to buildings, meeting and greeting visitors, contractors, and staff, and being vigilant as the first point of contact for any suspicious activity. You will carry out ID checks, respond to emergencies, and provide information to all staff and visitors. The successful candidate must have customer service experience and excellent personal presentation, as these sites can be busy with the public, requiring outdoor work, patrolling, and Front of House duties. The candidate must be available to cover sickness, holidays, and events, including last-minute cover. Full flexibility is required. Role: Contract Support Officer Pay Rate: £12.70 per hour Shift Pattern: Days, Nights, and Weekends (full flexibility required) Location: Manchester and surrounding areas Role Requirements: Door Supervisor SIA licence UK Driving licence (able to drive between sites) Benefits via ReWard membership: Discounted gym membership Retail vouchers Restaurant and Supermarket vouchers Cinema tickets 24/7 free Employee Assistance programme Other benefits include: SIA Licensing savings scheme Cycle to work salary sacrifice scheme Pension and Life Assurance benefits Main Duties: Provide security measures for safeguarding property and people Cover reception duties when required Protect premises from unauthorized entry Ensure effective security against damage by fire, water, theft, or vandalism Detect and report malicious damage Verify identification of persons entering premises Acknowledge client instructions quickly Provide emergency response within the premises Assist staff and visitors Patrol site to prevent theft and damage Deter unauthorized activity Search premises and people as instructed Provide access to cleaners and maintenance staff Provide first aid response Assist with corporate events and functions Check and validate all staff, visitors, and contractors passes Issue and log keys Operate monitoring systems including CCTV Maintain a log of occurrences Produce incident reports Direct and assist visitors Lock and unlock offices as necessary Check firefighting equipment Monitor security equipment performance Comply with site security instructions and policies Respond to emergencies, including assisting emergency services Must Haves: Valid SIA licence UK Driver's licence Proven experience as a Security Officer (minimum 1 year) Experience in Front of House/Reception duties Excellent customer service and communication skills High level of self-presentation IT literate Quick thinking and problem-solving skills Positive attitude towards challenges Who We Are: Ward Security provides security solutions to various UK businesses. Our services include CCTV security systems, property management, guard dog security, and more, with over 1500 employees nationally. We prioritize our people and aim to retain and attract the best talent. We offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits, and opportunities through our in-house Training Academy and Leadership Development Programme. We uphold wellbeing with a MIND Workplace Wellbeing Silver Award and provide Reward membership including retail discounts, cinema tickets, and gym memberships. We foster an inclusive workplace, committed to equal opportunities regardless of race, gender, or any characteristic protected by law.