Job Description
We’re looking for an experienced and community focused Housing Officer General Needs (Level 2) to join our client’s team. This role involves proactively engaging with residents, ensuring properties are maintained to a high standard, and resolving tenant concerns.\n\n Key Details:\n\nTemporary role for 8-12 weeks initially (potential to extend)\nOn patch / Based in Frampton Street, NW8\nFull-time, 35 hours per week\nRates: £20.43 ph PAYE / £26.85 ph UmbrellaYour Role:\n\nRespond to resident concerns, ensuring excellent customer service.\nConduct estate inspections and ensure properties meet high standards.\nCollaborate with internal teams, contractors, and external stakeholders to resolve issues.\nManage service charges and oversee budgets with transparency.\nActively engage with the community by hosting forums and addressing concerns directly.What We’re Looking For:\n\nExperience in housing management or a similar customer service role.\nStrong communication and problem-solving skills.\nKnowledge of housing policies and procedures is desirable.\nAbility to manage workloads effectively and meet deadlines.\nProficiency in IT systems for reporting and data management.Why Apply?\n\nOpportunity to positively impact residents’ living experiences.\nDevelop your skills in housing and property management.\nJoin a supportive and community-driven team.? Ready to take the next step?
Submit your CV today and join a team committed to making a difference in residents’ lives. Apply now to seize this exciting opportunity