Michael Page are delighted to exclusively partner with our client to recruit a Credit Controller. You will work as part of a team, providing a comprehensive, accurate, and timely accounting service within our Finance Department at Head Office.
Client Details
Our client is Scotland's largest and most diverse collection of privately owned and operated businesses spread across Scotland. With a Head Office in Glasgow, they are accessible by transport links and offer a hybrid working model.
Description
The successful candidate will likely have the following responsibilities:
1. Familiarise self with all credit control, accounting, quality, and other relevant company procedures.
2. Ensure customers pay within their agreed payment terms, chasing payments as per the company's debt collection procedure on several ledgers for a diverse company.
3. Effectively deal with customer account queries/complaints, including liaising with other departments to ensure they are brought to a satisfactory conclusion to set deadlines.
4. Log and record all customer queries on the Supporting Management system.
5. Deal with new accounts; ensure satisfactory credit references are obtained, set up account details, and communicate to all relevant parties. Establish an agreed credit limit with the Credit Manager/Finance Director and amend account details as required.
6. Inform the Credit Manager of all important developments/problems and report on the status of customer accounts regularly.
7. Support the credit control manager by attending weekly debt meetings with stakeholders of the business and provide updates on the progress of debt collection.
8. Display a confident and assertive manner at all times when dealing with internal and external customers, promoting an efficient and professional image demonstrated by the highest possible standards of accuracy and attention to detail.
9. Continuously review all administrative procedures, paperwork, etc., in your area and suggest proposals for improvement.
10. Perform all other reasonable administrative duties related to the credit control function, including filing and archiving.
11. Process invoices.
12. Code bank statements to allow the banking team to book in receipts.
13. Allocate payment receipts against your accounts.
Profile
The successful candidate will likely have the following profile:
1. Proven experience of working in a fast-paced Credit Control Environment, preferably having experience of collections from both corporate businesses and sole traders.
2. High level of customer service experience.
3. Results Driven.
4. Quality & Efficiency Lead.
5. Good Organisational Awareness.
6. Confident, Open & Honest Communicator.
7. Confident switching between several IT systems.
8. Ability to take ownership.
Job Offer
This role offers a competitive salary between £25,000-£30,000 plus benefits.
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