As part of our on-going commitment to the delivery of high quality, reliable services for our patients, an exciting opportunity has arisen in the Scheduled Care Directorate within Hywel Dda University Health Board working in the Ophthalmology Department.
Main duties of the job
As an Ophthalmology Coordinator, you will support a high quality standard analysis service to the Ophthalmology Management team ensuring they have the information that they require to deliver the highest quality and most appropriate services to our patients.
The post holder will be responsible for the management and support of maintaining records, entering accurate data into the WPAS computerised system whilst demonstrating the ability to handle patient information, i.e. responsible for the administration and validation of clinical pathways, this will be carried out by liaising with clinicians regarding investigations and results in a sensitive and confidential manner.
The post will maintain effective relationships with stakeholders using these to ensure the role supports the validation process within the waiting list function. You will be expected to work closely with the Service Management Team.
This is a challenging but exciting position and lots of support is available within the Directorate in order to succeed and progress in your career.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales.
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge
* Level 4 qualification in Administration or Customer Care or acquired equivalent experience
* GCSE or equivalent in English and Maths, grades A-C
* High standard of IT knowledge and evidence of working with systems, databases and spreadsheets
* Experience of working in an administrative post
* Knowledge of Myrddin
* Knowledge and experience of working with HB information systems
* Degree Educated
* Expert Knowledge of Myrddin
Experience
* Experience of working in the NHS - Primary and Acute Service
* Experience of using full range of IT systems and patient data systems
* Experience of using Microsoft Office, including Word and Excel
* Experience of scheduling outpatient appointments and/or admissions
* Experience of working in a multi-disciplinary team
* Experience of handling patient complaints
* Experience of supervising staff
* Experience of using digital dictation systems
Language Skills
* Welsh Speaker (Level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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