Residential Support Worker (Shift Leader) Salary: £27,200 per annum pro-rata (depending on qualifications and experience) Location: Rickmansworth, Hertfordshire Contract/Hours: Permanent, Part-Time - 32 hours a week (day shifts) Benefits: 29 days annual leave plus bank holidays and options to buy or sell leave. Gain professional qualifications and excellent training/development opportunities. Supportive supervision. Free parking. Flexible maternity, adoption, and paternity packages. Pension with up to 7% matched employer contribution with included life assurance cover. Staff discounts and Blue Light Card eligibility with 15,000 national retailers discounts. We are a Real Living Wage accredited employer. We are one of the largest children's charities in the UK and have been making a difference to the lives of the UK's vulnerable children for over 150 years. Find out more about Action for Children here: Action for Children and on X, LinkedIn, Facebook or YouTube to get to know us better. About the service Short Breaks at West Hyde is a provision for children and young people with a wide variety of additional needs including learning difficulties, complex behaviour, and complex health needs, between the ages of 5 and 18 years old. The primary aim is for those who visit to have fun, enjoy themselves and make friends in a safe environment where they feel comfortable and valued whilst we offer them the same opportunities that other children their age may have. West Hyde has an Ofsted rating of 'Good' and is always striving for 'Outstanding'. You will build bonds with children and support them with day-to-day personal needs and promoting their independence. Working within a team you will help to maintain our fun and nurturing environment. A bit about the role Our Residential Support Workers create a safe and supportive environment for children and young people to grow and develop. You will ensure their wellbeing is prioritised by delivering personalised care, guidance, and advocacy. It is key that they stay safe and healthy and can reach their full potential. In return we offer an in-depth induction and amazing opportunities for career progression. We'll enrol you on necessary industry qualifications along with regular supervision and team meetings to ensure you feel part of our team. Once you have gained the relevant experience and qualifications you will be ready to progress to the next step in your career with us. In the role as a Residential Support Worker (Shift Leader), you will be promoting Action for Children's values as well as supporting the Registered Manager, Service Coordinator and Teams Leaders to achieve positive outcomes for the young person. How you'll help to create brighter futures Provide lead case/care planning management, including assessing, reviewing, and managing risk. Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports. Attendance at professional meetings including reviews, court work etc. Lead shifts with the primary aim of the provision of a high-quality service. Supervise and guide staff as required, in accordance with Action for Children policies and procedures. Lead by example with the application of Action for Children's policy procedures and professional practice standards and in line with registration requirements. Let's talk about you. Are you resilient and have a positive approach to change and challenge? We are looking for someone with a 'can do' attitude to join our team. Ideally, you'll have: Experience of leading Shifts in a Care setting. Level 3 Diploma in Residential Childcare (or recognised equivalent). Experience and training in safeguarding. An innovative and creative approach to problem solving. Experience of developing tailored care plans. The ability to create a safe and fun environment for both staff and children in the home and in the community. Good to know. Application Process Please note we are unable to offer visa sponsorship for this role. There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. Talent Pool We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. Diversity, equality, and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.