As a Senior Sea Logistics Intermodal Specialist, you will act as the central point of contact for internal customers and suppliers, overseeing delivery planning, maintaining supplier relationships, and ensuring smooth intermodal operations. This role is pivotal in providing top-tier service to customers while managing escalations and ensuring cost-effective logistics solutions.
Responsibilities:
* Plan and execute deliveries with a focus on cost efficiency, adhering to diverse terms and agreements.
* Oversee road and rail provider volumes to ensure compliance with contracts.
* Manage restitution agreements to prevent unrecoverable costs.
* Monitor and manage automated booking systems and rate jobs in alignment with agreed tariffs.
* Address non-conformance issues, including delays and rebookings, while maintaining quality standards.
* Develop and nurture strong relationships with customers, suppliers, and internal teams.
* Provide evidence and resolve queries related to rates and out-of-scope charges.
* Drive continuous improvement in intermodal operations.
Qualifications:
* Strong knowledge of UK container transport operations across road and rail.
* Proven experience in transport planning or export sea logistics.
* Solid understanding of UK geography.
* Excellent written and verbal communication skills.
* Ability to handle confidential information and adhere to compliance regulations.
* Strong time management, organizational, and multitasking abilities.
* A proactive, motivated individual who thrives under pressure.
* A team player with strong commercial awareness and customer focus.
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