Sales Coordinator/ Estimator - Job Description
Location: Huddersfield, Free on-site parking.
£37,000 - £40,000 per annum
We are looking for a Sales Administrator / Estimator to join a reputable and growing manufacturing / engineering business in Huddersfield.
As a Sales Coordinator/ Estimator you will play a crucial role in providing accurate and competitive pricing estimates for clients. This is not a sales position, it’s the administration and client support around orders and estimates. This position acts as a liaison between the sales team, customers, and other internal departments.
The ideal candidate will be a sales engineer looking for move into a more administrative role or a strong sales administrator who has worked within an engineering or manufacturing company.
Key Responsibilities:
* Processing sales orders accurately and efficiently
* Serving as a primary point of contact for customer inquiries, providing responses via phone, email, or in-person meetings.
* Maintaining sales databases and systems, updating customer information, tracking sales activities, and generating reports as needed.
* Cultivating positive relationships with customers, addressing their needs and concerns promptly and professionally to enhance customer satisfaction and loyalty.
* Collaborating with other departments such as marketing, finance, and operations to streamline processes, resolve issues, and support overall business objectives.
* Evaluating Customer Requirements: Collaborating with the sales team to understand customer needs and requirements for products or services.
* Cost Analysis: Analysing production costs, including materials, labour, and overhead expenses, to develop accurate pricing estimates.
* Preparing Proposals: Generate detailed cost estimates and proposals tailored to each client's specifications and budget constraints.
Experience:
* Previous experience in sales support, customer service, or administrative roles is advantageous.
* Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
* Excellent written and verbal communication skills, with a customer-focused approach and the ability to interact professionally with internal and external stakeholders.
* Attention to detail in handling sales documentation, data entry, and customer correspondence.
* Problem solving skills, solid analytical skills and good attention to detail
* Ability to work collaboratively in a team environment and support colleagues to achieve common goals.
* Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities and requirements.
Pay, Benefits and Hours of work
* A basic salary of up to £40,000 per annum
* Monday- Thursday- 8:00am to 5:00pm. - Fridays 8.30-3pm.
* Free on-site parking
* 25 days holiday plus bank holidays
* Stakeholder pension scheme
* Eligible for EBITDA bonus scheme