Join our Customer Service Team!
Pay: £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.
Role Details:
The role is full-time (37 hours per week) and office-based at Ribble House, Ballam Road, Lytham, FY8 4TS. We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.
Responsibilities:
1. Providing excellent customer service to our customers.
2. Resolving customer queries in a timely and efficient manner.
3. Working with team members to meet customer service goals.
The role includes part-time shift options (27.5 hours per week) with a shift pattern covering 5 days out of 7, between 8am-8pm Monday-Friday and 8am-6pm Saturday-Sunday. Weekend working is required, and the shift pattern will be discussed during your video interview. There may be opportunities for hybrid working, subject to availability and performance standards.
What We Offer:
1. 25 days annual leave per annum, increasing to 33 days post 12 weeks.
2. Staff discounts on a range of lifestyle goods and services.
3. Pension contribution.
4. Personal Accident Insurance.
5. Eye care vouchers.
6. Referral Schemes.
7. Save-As-You-Earn Scheme.
8. MyPath Development programme through dedicated Talent coaches.
What We Are Looking For:
1. A positive attitude and a can-do spirit.
2. Flexibility and the ability to adapt to new situations.
3. Excellent communication skills, both written and verbal.
4. The ability to work independently and as part of a team.
5. A passion for providing excellent customer service.
If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you! Apply now!
Manpower UK is acting as an Employment Business in relation to this vacancy.
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