About the role
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
The Product Analytics and Experimentation team sits within the Data & Analytics directorate in the Technology department. Our mission is to deliver insightful and actionable data through reporting, analysis, and experimentation; with a focus on establishing best-practice processes and enabling data-driven decision making across all supported product teams.
We need people who share our ambition to deliver for our customers; passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.
If that sounds exciting then we'd love to hear from you.
You will be responsible for
* Owning relationships with product managers and UX leads, helping them define objectives and key results, setting targets, analysing product releases, defining and validating hypotheses, and making product recommendations.
* Executing end-to-end analysis: gathering and shaping requirements; defining success metrics; identifying and validating sources of data; identifying and validating methods of analysis; delivering insights and liaising with clients and partners to ensure the best recommendations are identified and delivered.
* Using data from multiple sources to identify trends, exposing new opportunities, and answering business questions.
* Being the lead team expert on digital and product analytics, and ensuring that you drive best practice within the team.
* Guiding, training and mentoring others. Developing and delivering structured training to the team to assist in upskilling.
* Using models, advanced analytics and statistical techniques to serve the purpose of the business, making recommendations to improve customer experience and business results.
* Proactively identifying data quality improvements that increase the performance and accuracy of KPIs and analysis.
* Giving greater context to analyses by incorporating external data for comparison purposes (industry benchmarks).
* Following our Business Code of Conduct and always acting with integrity and due diligence.
* This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.
You will need
You’ll need to have demonstrated experience of:
* Working effectively with multi-disciplinary teams and understanding how to contribute to all phases of the product development lifecycle.
* Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience.
* The ability to influence without authority.
* Several years of experience in analytics positions.
* University degree of 2:1 or higher in a quantitative discipline or relevant experience.
* A high level of commercial awareness.
* Managing change in a dynamic environment.
* Advanced use of digital analytics tools.
* Using big data and data visualisation tools.
* Expert level data analysis skillset.
* Online visitor segmentation and statistical modelling techniques.
* Advanced online data collection.
* Thinking at a conceptual level across a number of platforms and channels.
Personal
* Flexibility, ability to plan and organise, responsiveness, creativity, self-starter.
* Able to build solid working relationships with peers and senior leadership.
* Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation.
What’s in it for you
We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. These include but are not limited to:
* Annual bonus scheme of up to 20% of base salary.
* Holiday starting at 25 days plus a personal day (plus Bank holidays).
* Private medical insurance.
* Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution.
* Life Assurance - 5 x contractual pay.
* 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay.
* The right to request flexible working from your first day with us.
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family.
* A Colleague Clubcard for you & a family member (after 3 months of service).
* Great colleague deals and discounts.
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
* Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training.
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We’re proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.
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