Looking to work for us? Great choice we love it here too!
We are looking for Customer Service Advisers to deliver a first-class experience in our contact centre which is at the heart of our business. It is an exhilarating and fast paced environment where you will be answering an average of 50 60 inbound calls a day from customers that have queries regarding their water bills.
What you'll do
Initially your focus will be our inbound telephone contacts but here at Pelican we will multiskill you to also communicate with our customers using other channels such as emails and live chat,
As we are office based you will enjoy face to face contact with your colleagues and line manager daily. We also have cafes, shopping, beauty services and recreational facilities on our doorstep.
From interview to offer we will keep you updated every step of the way. On day one, you'll receive a warm welcome from your new team and join our unique onboarding programme including our award-winning academy.
Our full-time roles can be 37 or 40 hours - it's your choice. (No evenings, Sundays, or Bank Holiday working here)!
If you are looking for more flexible hours or a shorter working week, we're a life friendly employer that offers flexible working options and encourages our team members to have a working pattern that fits in with their lives.
What you'll need
We are looking for someone who loves talking to people ...