We are looking for an innovative and dynamic Administrator to join us in Slough Mental Health Services. Working as part of the Slough Community Mental Health Team (CMHT), t he postholder is expected to act on their own initiative on a daily basis to ensure the effective running of the service, prioritising their own workload as required. Hours are Monday – Friday, 9:00am – 5:00pm/ 37.5 per week. To be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures. Provide dedicated planning, coordination and administrative support to team members, as required, including diary management and management of referrals and appointments and updating appropriate healthcare professionals as required. Attend designated meetings where the information may be complex and sensitive, taking and transcribing minutes. Distribute information prior to and after meetings in a timely way. Provide the point of contact for the team, dealing with telephone, e-mail, postal and personal contact from colleagues, clients and staff members from external agencies and the development, implementation and maintenance of efficient and effective administrative systems, practices and procedures. Responsible for the effective and efficient day-to-day administrative, clerical and secretarial support for the team; including liaising with GPs and practice staff, IPT and AMHP team members, colleagues from voluntary services, patients with MH needs/their carers, primary care and local authorities; contributing to the smooth running of the service. Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days’ annual leave rising with service opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities ‘Cycle to Work’ and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites The “must haves” for this role: Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD) Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties and supervising the work of others Good interpersonal, communication and reporting skills Ability to work effectively in a team, demonstrating accountability for own work and an ability to work on own initiative. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Pauline Wishart, 01753 690950 or email: Pauline.Wishartberkshire.nhs.uk who’ll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.