Project Manager (De-Looping) Department: Operations Reports To: Contracts Manager Business Unit: Civil’s Location: Gloucester/West Midlands Summary As a Project Manager within the de-looping division, you will oversee and coordinate end-to-end project activities, ensuring seamless execution of de-looping operations across numerous projects. This role demands exceptional organisational skills, proactive problem-solving, and effective stakeholder engagement to drive efficiency, safety, and innovation. Specific Responsibilities/Tasks Daily Attend and participate in daily call at 09.30am, resolving all issues raised by Operation supervisors, in a timely manner and within operations SLAs. Review starts and stops for Streetworks compliance, ensuring all work sites are cleared to required standard, to avoid receiving Section 74 and Fixed Penalty Notice (FPN’s) penalties from local authorities. Oversee acumen entries, ensuring accuracy, reviewing all excavations, backfills and reinstatements to ensure compliant with Code of practice and client contract. Covering various roles across the contract, during times of absence, to support current supervisors to ensure delivery of works to required standard of client. Review surveyed works to ensure volume of agreements with customers are consistent to maintain operational outputs. Ensure full daily support is given to all elements of your reporting team. Weekly Attend and participate weekly resource meeting at 8am every Wednesday, where your labour requirements and resourced levels will be presented. Review invoices and PAYE timesheets for operatives, ensuring accuracy, to enable correct signing off of wages and sending to payroll for processing by 4pm every Monday. Complete and issue to commercial department weekly sub-contract invoices. Draft and complete weekly report for works completed previous week to issue to Contracts Manager for review. By 12pm every Tuesday. Produce and assist commercial department with weekly sales figures. Manage and ensure resources have been planned for all weekend work to ensure specified delivery for client, by 12pm every Friday. Attend and chair weekly planning meeting to review upcoming works. Review Live plant hire to ensure unrequired plant are off hired in a timely manner and within Operations SLA’s. Support with and resolve any missing paperwork, acting as a first point of escalation to resolve all missing items by 10am every Wednesday. Support with and resolve any missing lubrication applications, acting as a point of escalation ensure resolution by 4pm every Wednesday. Support with and resolve any missing Site Safety Audit’s acting as a point of escalation for resolutions by 4pm every Friday. Support and manage the resolution of all open actions assigned to you, within weekly report received from SHEQ, ensuring supervisors address issues and close out any outstanding actions by 5pm every Friday. Ad hoc Regular depot visits across the whole contract, to ensure everything running smoothly across the business, ensuring support is given when required. Review defects and Non-Conformance reports to identify early what defects can be rejected so this can be escalated to Defect manager for any possible rejections, to ensure plans are in place to rectify. Upon escalation of issues, ensure attendance of relevant customer site visits to ensure issues are resolved on site, within a timely manner and within Operations SLA’s. Interview potential new starters ensuring they have the relevant qualification and skills required for the role, ensuring Induction forms are sent to HR by 11am every Thursday. Ensure by 11am every Thursday, required assets are ordered for new starters to start within their role, following induction, ensuring all equipment is ordered and delivered in time. Supporting with HR as and when required for informal and formal meetings, to ensure team is managed as per Company policy and procedure. Support general management of outstanding Training, being first point of escalation for chasing Training Agreements returns, ensuring these are complete within a timely manner and within Operations SLA’s. Support and advise the scheduling of Operative and Supervisor stand downs with wider operations team, to ensure that the operation is not affected. Attend mandatory training courses as defined within the company training matrix. Keep up to date with legislation and record ‘Continued Professional Development’ (CPD). Qualifications & Training A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint, and Excel. GCSE’s Grade 9-4 or equivalent. Technical Skills & Experience Proven extensive experience within the same or a similar role. Self-driven, results-oriented, with a ‘can do’ attitude without compromising safety and/or compliance. Ability to work collaboratively with various stakeholders, including employees, management, and agencies. Excellent problem-solving skills Excellent verbal and written communication Skills Confident, with strong interpersonal skills and the ability to liaise with managers and stakeholders at all levels within a business. Ability to be proactive, always. Excellent attention to detail. Direct Reports Surveyor’s Supervisor’s