Role: Lead Generation Retail SpecialistDepartment: Customer OperationsLocation: Tongwell, Milton Keynes/ WFH (3 days in Tongwell, 2 days from home)Hours: 37.5 hours per week - Rotating shifts; 1 week 09:00 - 17:30 and then 1 week 11:00 - 19:30Start: February 2025 Duration: 12 months initially Basic Rate: £14.31 per hour PAYE
Your New Role:
As a Lead Generation Advisor, your primary responsibility will be to engage with current and potential customers across various sales channels. Your goal is to influence customers to commit to leads while adhering to FCA regulatory guidelines when recommending products and services. You'll proactively reach out to customers through the Outbound Telephony sales channel, making a minimum of 150 calls per day. Additionally, you'll utilise live chat to interact with customers, ensuring effective communication and lead conversion. Your role involves recommending suitable offers and vehicles.
What You'll Need to Succeed:
* Proven Sales Experience: You should have a track record of success in a call centre environment within regulated sales.
* Customer Orientation: Adaptability and responsiveness to different customer personalities are essential.
* Excellent Communication and Negotiation Skills: Effective communication and persuasive abilities are crucial.
* Self-Motivation: Drive and initiative are key to achieving targets.
* Active Listening: Understand customer needs and respond appropriately.
* Sales ...