Private Patient Sales Advisor | Spire Cardiff | Full Time | Permanent | Free Parking | Competitive Salary | Excellent Benefits
Spire Cardiff has an opportunity for you to join one of the UK’s leading Private Healthcare companies.
We are recruiting great people to join our friendly and welcoming Self-Pay team at Spire Cardiff. If you have strong experience in a customer-facing role, you could join us here.
Spire Cardiff is the largest, modern provider of private healthcare in Wales. We’re experts in a wide range of treatments and conditions, as well as being an orthopaedic centre of excellence, delivering exceptional quality of care for musculoskeletal (bone and muscle) related conditions.
Duties and Responsibilities:
* Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking.
* Communicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability etc.
* Convert warm leads into appointments/sales in order to meet key performance targets.
* Deliver high quality customer service & care, in line with the expectations of a leading private healthcare business.
Who we are looking for:
* As a Private Patient Sales Advisor in our Self-Pay team, you will demonstrate excellent communication, interpersonal and relationship building skills, as well as a positive and proactive customer-focused attitude.
* A confident approach to handling a variety of systems will allow you to prioritise and manage your workload, in a collaborative, fast-paced team environment.
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays.
* Employer and employee contributory pension with flexible retirement options.
* ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers.
* Free Bupa wellness screening.
* Private medical insurance.
* Life assurance.
* Save an average of £50 per month with our free onsite car park.
We commit to our employees' well-being through work-life balance, ongoing development, support, and reward.
For further information about this role or for an informal conversation about the range of career options available with Spire, please contact Alison Roberts at alison.roberts@spirehealthcare.com.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.
Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.
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