Direct message the job poster from Wyndham Hotels & Resorts
Senior HR Advisor - Corporate EMEA at Wyndham Hotels & Resorts
Wyndham Hotels & Resorts is now seeking an Ecommerce Specialist EMEA to join our team in London, United Kingdom.
Job Summary
Reporting to the Ecommerce Manager EMEA, you will assist with the day to day management and optimisation of ecommerce initiatives and website content across Europe, Middle East, Africa and Eurasia (EMEA). The Ecommerce Specialist EMEA will be the subject matter expert for anything related to the brand website and app in EMEA, including content management, translation, bug troubleshooting and optimisation.
Responsibilities
Website & Content Management
* Owning the merchandising calendar for all EMEA websites and making updates using the CMS.
* Working with regional stakeholders to ensure content is up-to-date and relevant across regional websites.
* Manage all EMEA digital content requirements, in collaboration with the headquarters Digital Content team.
* Contribute to Digital work-streams with US counterparts including content management, translation, website development, SEO, UAT.
* Collaborate with US counterparts to ensure websites and apps are optimised for EMEA audiences. Manage ongoing technical and content support for translated websites.
* Create landing pages as needed for promotions, campaigns and closed user group initiatives.
Hotel/ Client Relationship Management
* Providing support to hotels with regards to Brand Website and digital marketing.
* Reviewing and reporting on hotel Brand Website performance to internal stakeholders as well as hotels.
* Providing guidance to hotels with respect to independent local hotel websites.
Data & Analytics
* Weekly and monthly monitoring of website performance with Adobe Analytics and other digital measurement tools when required.
* Provide recommendations to increase revenue from website optimisation/ UX/ Conversion rate optimisations/ landing page creation.
* Create and update a template of core website(s) KPIs including targets vs actuals.
Experience/ Certificates/ Education
* Qualified to degree level or beyond ideally within a marketing, hospitality or related discipline.
* Previous experience in a Digital Marketing or Content role, ideally within a Hotel or Travel environment.
* Good knowledge of website Content Management Systems.
* Experience with web analytics (e.g. Adobe Analytics, Insight, Google Analytics etc.).
* Extremely data driven, able to analyse website performance.
* Strong proficiency with Microsoft Word, Excel and PowerPoint.
* Experience working across multiple brands and markets.
* Fluency in spoken and written English is essential; the ability to write and speak German, Turkish or Arabic is an advantage.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry.
Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time
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