We are seeking a highly motivated and detail-oriented
individual to join our team as a Credit Coordinator & Collector.
This unique role is critical in providing administrative support to our
collective credit and collections objectives ensuring efficient operations and
effective credit management processes are followed and improved.
Based within our Area Support Office at Radisson Blu
Manchester Airport (hybrid working), your primary responsibilities will be:
Collaboration with Procurement and Credit Manager: Work
closely with each our EMEA procurement departments and credit managers to set
monthly goals and support plans, ensuring alignment with organizational
objectives in achieving cash targets
Account Management and Training: Manage a
defined number of accounts as part of credit controller tasks, providing
training and development opportunities while gaining a deep understanding of
the collection cycle to others as required.
Engagement with Third-Party Partners: Responsible
for liaising with third-party customers and partners to review volumes of
unpaid invoices and handle the query resolution to allow payments to be made.
Proactive Risk Management: Actively support
hotels with specific tasks in the credit risk management function
daily.
Preparation of Meeting Data and Documentation: Prepare
all necessary data and documentation for credit meetings/overviews to key team
members including write-off documentation and debt referral for recovery
action, ensuring accuracy and completeness.
Process Improvement and Collaboration: Work
closely to identify new opportunities to streamline and drive best practices.
Commission reduction initiatives: work to
improve the long-term reduction of our third-party commission processor by
tracking and spotting trends to improve key payments
Requirements:
* Prior
experience in credit management or in a Senior Credit Control capacity
* Proficiency
in Microsoft Excel is mandatory.
* Ability
to work at a fast pace and self-motivate.
* Strong
organizational and time management skills.
* Excellent
communication and interpersonal skills.
* Prior
experience in credit management or related field preferred.
What's in it for you?
* Free
Parking or discounted rail travel
* Special
rates for our team members while staying in our hotels worldwide
* Contributory
pension scheme and Life Assurance
* Complimentary
meal each day when working in the office
* Access
to the Employee Assistance Programme through UNUM
* Fantastic
training and opportunities to progress
* 20
days holiday (plus bank holidays) - increasing each year up to 25
days
* Discounted
Gym Membership which includes use of our leisure, pool and gym
facilities