A fantastic opportunity has become available in our Clinical Admin Unit, at Tunbridge Wells Hospital, for an Admin Support Clerk.
The post holder will carry out various admin tasks, such as checking and updating patient demographics, adding patients onto a waiting list, scanning, emails, and dealing with the post. You may be required to change routine depending on the demands of the service, in accordance with the Patient Access to Treatment Access Policy.
The post holder will be required to provide cover/support during short periods of staff absence, cross site.
If you would like to work in a friendly, supportive environment, this could be the role for you.
The main duties of the job are as follows:
1. To work as a team member and to provide administrative support, telephone contact point, cross cover and workload.
2. To be responsible for a generic email inbox and respond to external and internal email queries from patients, staff, and other providers e.g. GP surgeries, CCG.
3. To accurately and comprehensively record patient details on PAS.
4. To register new patients via hospital systems.
5. To add patients to the waiting list, in accordance with the Patient Access to Treatment Policy.
6. Ensure that all referral letters are held electronically and made available for the clinician to grade electronically, in accordance with the Patient Access to Treatment Policy.
Main Skills Required:
1. IT Literate.
2. High Attention to Detail.
3. Good Communication Skills.
4. Ability to Work in a Fast Paced Environment and Meet Deadlines.
5. Good Efficiency and Organisational Skills.
Please note that this role may often attract a high level of applications and may close earlier than the original closing date, so please ensure you submit your application as soon as possible.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace.
Interview Date:
TBC
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