Summary of the Accounts Receivable Team Lead role As the Accounts Receivable Team Leader, you will report directly to the Group Treasury Controller where you will be responsible for credit control and cash forecasting for our Cramlington, UK and Germantown, US sites. This is a hybrid role working as part of our Group Finance team based at our site in Dudley, Cramlington. Who Are We? We are a fast-growing global pharmaceutical CDMO (Contract Development and Manufacturing Organisation), with more than 50 years' experience in developing and manufacturing Active Pharmaceutical Ingredients (APIs). We are a proven and trusted partner to some of the world's most innovative biotechs and leading pharmaceutical companies and are widely recognised for our expertise in complex and hazardous chemistry. We are a dynamic business, employing more than 1300 talented and passionate people in the UK, US and Europe who together support our customers in bringing new medicines to market, improving and saving the lives of patients. We support our customers through the full product lifecycle from pre-clinical development right up to full scale commercial manufacturing and today we are proud to have built a culture of excellence in science and unrivalled service. Your responsibilities Liaising with customers to collect all outstanding invoices, supporting the clearing of any queries raised. Preparing and distributing customer statements. Investigating and escalating non-payments. Preparing and cash forecasting. Posting cash receipts in SAP. Attending internal/external meetings when required. Preparing accounts receivable reports for the Treasury Controller (e.g. month end report and accounts receivable tracker). Revaluation of debtors and bank. Bank reconciliations. Reviewing employee expense payments via Concur system and company credit cards. Completing journal entries into SAP. Assisting when required with year-end audits (documentation requests). Embodying our company values; Be Transparent, Be Willing, Be Reliable and Be Caring. Requirements for the role Previous accounts receivable experience with some previous exposure to cash forecasting. Must have basic knowledge of accounting principles. Must be skilled in the use of mainframe financial systems (preferably SAP) and be proficient in the use of MS Office applications. Excellent communication skills, especially when dealing with external customers. Ability to work under pressure with a high degree of accuracy and integrity. Excellent planning and organising skills. Must align to our company values; Be Transparent, Be Willing, Be Reliable and Be Caring. Why Consider Us? Our collaborative and empowering culture is unique to us and is what really sets us apart as a business and this is built upon our four core values: Be Transparent, Be Reliable, Be Willing and Be Caring. We also run a variety of programmes across our sites to promote health, wellbeing and work life balance, in addition to supporting causes and charities close to our employees' hearts, encouraging volunteering within the communities we are part of and even arranging socials, through our global social committees, to encourage team building and reward our team's hard work. At Sterling we promote mutual trust and respect regardless of your nationality, background, feelings, beliefs, gender or age. Our workforce, much like life, is made up of many different people with many different backgrounds, needs and perspectives. This is something we celebrate at Sterling, as it makes Sterling a better place to work and encourages innovation and collaboration. We offer a competitive compensation and benefits package including bonus, pension scheme, private healthcare, Engagement Hub, cycle to work scheme, death in service coverage, on-site health and wellbeing support including medical consultations and physiotherapy, 24/7 employee assistance programme, employee referral scheme, sports and social club as well as opportunity for training and further career development. Be caring. Be transparent. Be willing. Be reliable.