Vacancy: Aftersales Retention Specialist Prestige Franchised Motor Dealership Preston Salary: Basic - £27,000 OTE - £35,000 uncapped Hours: Mon - Fri - 8.30am - 5.30pm No weekends Are you a frustrated Service Advisor looking for a career change? If so, read on! We are looking for an Aftersales Retention Specialist for a beautiful car dealership in Lancashire. Main Purpose of the Role * To answer customer telephone enquiries for service in an efficient, courteous and friendly manner. * To maintain a high standard of customer service contact when booking customers into the system. * To organise the loading of the workshop system to ensure efficient utilisation of workshop capacity. * To carry out systematic follow up, upsell and prospecting activities. * To ensure service and parts processes are adhered to and maintained. * To proactively contact customers who have services and or MOTs due. As an Aftersales Retention Advisor you will be working with a genuinely fantastic team with the one of the top automotive employers in the North West with lots of potential. If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to?