Join a forward-thinking retail business in Chester as a Credit Controller, where you'll leverage cutting-edge AI technology to drive cash collections and streamline processes. This hybrid role offers flexibility, a collaborative team environment, and opportunities to grow in a company that invests in its people and innovation. Client Details This established retail business is a key player in the industry, known for its extensive product range and commitment to delivering exceptional service to its clients. With a strong focus on innovation and operational excellence, they have invested significantly in advanced technology to enhance efficiency and support their growth ambitions. Description The key responsibilities of the Credit Controller include: Manage a portfolio of customer accounts to ensure timely payments and reduce outstanding debt. Build strong relationships with clients to address payment queries and negotiate resolutions. Monitor and analyse accounts receivable to identify trends and potential issues. Use advanced AI-driven tools to optimise cash collection processes and improve efficiency. Collaborate with internal teams to resolve billing discrepancies and improve workflows. Prepare regular reports on debt recovery performance and provide insights to management. Support continuous improvement initiatives to enhance credit control strategies and policies. Profile If you have experience as a credit controller, a passion for problem-solving, and a proactive approach to managing accounts, this is the role for you. Your ability to build relationships and deliver results will be key to driving success in this pivotal role. Job Offer Join a business that's not just keeping up with the times but leading the charge This Credit Control position offers: Hybrid Working - Enjoy flexibility with a mix of office and remote work. Leverage advanced AI tools to optimise cash collections and make your mark in a tech-forward environment. Part of a supportive team that values your input and expertise. 25 days annual leave Competitive salary circa £28,000PA Cash collection incentives & bonuses