* Parking on site
* Opportunity to start immeditaley hybrid working model
About Our Client
Our client is a large organisation based in Abingdon, they have a significant national presence and are renowned for their commitment to innovation and quality.
Job Description
* Managing customer queries and providing effective solutions.
* Monitoring and maintaining customer accounts.
* Contributing to team efforts to reach department objectives.
* Working closely with other departments to resolve customer complaints.
* Developing and maintaining a deep product knowledge to assist customers.
* Providing feedback on customer interactions to help improve internal processes.
* Undertaking administrative tasks as required.
* Continually striving to enhance the customer experience.
The Successful Applicant
A successful Customer Service Specialist should have:
* Previous experience in a customer-facing role
* Outstanding communication and interpersonal skills.
* Proficiency in using CRM systems and Microsoft Office Suite.
* A proactive approach to problem-solving.
* Ability to multitask and prioritise workload effectively.
What's on Offer
* A competitive hourly rate of £12.50-£14.00 depending on experience
* A positive work environment that encourages teamwork and collaboration.
* Opportunities for professional growth and career progression.
We invite all suitable candidates who are excited about enhancing customer experiences and contributing to the success of a large organisation, to apply for this position in Abingdon. #J-18808-Ljbffr