Job Title: Accounts Payable Administrator
Location: Aberdeen
Contract Type: Perm/Full-Time
About the role
The role is based in our Aberdeen City Centre offices, but we offer all our team hybrid working, as we understand how important it is to your work/life balance.
You will work closely with the wider Accounts Payable (AP) team (focusing specifically on First Travel Solutions limited), maintaining the highest standards of financial accuracy and establishing strong and effective working relationships with colleagues across the division. Your role is critical in achieving our payment practices performance standards and driving best practice.
Your core responsibilities will involve invoice query resolution and improving automated invoice matching.
What are we looking for?
1. A Team Player who possesses great interpersonal and communication skills, someone who is driven to deliver outstanding customer service
2. Excellent planning and organising skills with a keen attention to detail
3. Self-motivated and able to prioritise work to tight deadlines without supervision
4. Flexible and adaptable with ability to learn quickly
5. Ability to analyse data accurately and identify actions required
6. Excellent problem-solving skills
7. Experience in an Accounts Payable role using accounting systems is essential
8. Experience of working in a fast paced, high-volume environment is essential
Core Responsibilities
9. Resolves invoice queries by liaising with AP, internal and external partners.
10. Continuously looks to improve Invoice Automation rates.
11. Continual review and update of internal processes and procedures.
12. Working across teams to achieve set objectives/targets.
Compliance
13. Comply with the best practice for the team within Financial Operations.
14. Participate in day-to-day operation of the team as directed by the Team Leader.
15. Responsible for the effective delivery of service to internal and external partners.
16. Comply with Service Level Agreements, Task Level Descriptions (TLD's) and Key Performance Indicators.
17. Comply with the appropriate control and audit mechanisms in line with the Company policy.
18. Liaison with internal customers, group finance, internal and external auditors and others as required.
19. Deliver a strong customer focus and quality service as part of the team.
Other Duties
20. The post holder will be expected to undertake any task consistent with the post that may be required by the business.
21. The post holder will be encouraged to recommend and be involved in the implementation of process changes to deliver continuous improvement of standard processes.
Attitude & Behaviours
22. Always demonstrates a proactive approach to health and safety.
23. Has awareness and works towards clear goals and targets for themselves / team.
24. Interacts with different teams / departments.
25. Takes accountability for their own actions.
26. Produces service to quality required within timeframe allocated.
27. Fully participates in development opportunities.
28. Provides constructive feedback and can coach others in basic tasks.
29. Listens / takes on board feedback.
30. Seek clarification when more understanding is needed.
31. Reviews the effectiveness of existing working practices.
32. Positive Attitude.
33. Appraises new ideas and provides alternative solutions.
Rewards & Benefits
34. Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
35. We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
36. Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
37. Cycle to work scheme
38. 25 days' holiday + bank holidays
39. Pension scheme and chance to buy discounted First Group shares
40. Enhanced maternity / paternity pay
41. Flexible working
We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.