This is an excellent opportunity for two experienced programme managers to join the largest provider of specialist Laboratory services in Cheshire and Merseyside to oversee tangible quality improvement and transformation to the system's diagnostic laboratory.
As a programme manager, you will work closely with diverse stakeholders and provider organisations to play a hands-on role in overseeing several initiatives, driving improvements and change.
Both roles are substantive and will work as part of the core transformation team, taking responsibility for a diverse portfolio of projects aligned with the Liverpool Clinical Laboratories strategy.
Candidates with a strong background in quality improvement and lean methodology within an NHS setting will be highly regarded. Experience with diagnostic services and system thinking is preferred, although not essential.
Main duties of the job
The roles will require working at a senior level through a complex delivery programme. The post holders will work proactively on pathway improvement work from scoping and discussion with Teams, data analysis, collating plans and providing recommendations for delivery.
The individual should be able to provide and receive highly complex information and develop clear and concise reports, communicate, lead and influence at all levels, have strong planning and coordination skills, and be able to grasp critical issues and distil them into clear management priorities.
You will be a leader, with a strong value set, driven to improve diagnostic services for our patients and service users.
You will have a developed sense of personal resilience when working with our stakeholders and be able to proficiently navigate challenging discussions and support our teams in mitigating risks and issues.
Job responsibilities
Key responsibilities
1. Provide programme and project management expertise and advice within the Laboratory service.
2. Have overall responsibility for the successful delivery of a number of programmes and projects, for the full lifecycle from initiation to closure, taking a lead role on a number of programmes and projects.
3. Ensure that all programmes and projects are managed in accordance with relevant project management standards.
4. Ensure that all programmes and projects are supported by a robust governance structure.
5. Monitor the progress of the programmes and projects against their original business case and project initiation document, ensuring where necessary the programmes/projects are able to adapt to changing requirements and that plans are adjusted accordingly so that the deliverables are on time, to specified quality and within budget.
6. Analyse and evaluate the many diverse and conflicting issues associated with the completion of programmes and decide how resources are to be used. Be responsible for developing and tracking the progress of programme/project plans, including resource planning.
7. Identify and manage risks and issues associated with the programme, including the development and implementation of contingency plans. Where necessary, progress the escalation of project risks and issues which have been identified.
8. Working closely with the business change function to ensure that appropriate business re-engineering activities take place, in order to support the successful delivery of the key outputs of the programmes and projects.
9. Ensure that appropriate plans, documentation and procedures are in place when transitioning to business as usual.
10. Work to ensure that programmes and projects meet the strategic plans of the organisation and system.
11. Provide effective communications to update stakeholders on programme/project progress.
12. To work closely with other NHS agencies and healthcare providers to develop opportunities to share best practice across the health community, actively supporting related initiatives.
13. The post holder will regularly liaise with senior managers, service leads, clinicians and departments as well as external NHS organisations, suppliers, local government and other key stakeholders.
Person Specification
Qualifications
Essential
* Relevant first degree or equivalent
* Relevant advanced diploma, other higher degree or equivalent. A clinical, nursing or therapies qualification for those projects requiring clinical expertise
Desirable
* Formal project management qualification (PRINCE2 Practitioner or MSP Foundation)
Experience
Essential
* Experience of working in a programme management environment
* Substantial experience of managing a series of complex, large inter-related projects.
* Substantial experience of managing a project team
* Working on unfamiliar topics requiring rapid assimilation of new technical knowledge
* Experience of delivering change management initiatives
* Analyses of non-routine data, interpretation and resolution
Desirable
* Experience of working in an NHS environment
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Liverpool Clinical Laboratories
Liverpool
L7 8YE
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