Following an increase in our Direct Labour Operations headcount, we have opened two new positions within our Gas and Heating Breakdown team. You'll play a crucial role in ensuring our homes are safe, warm, and compliant by providing gas servicing, diagnostics, and repair services to our customers, working independently to deliver first class solutions. As a Gas and Heating Breakdown Technician at Paradigm, you'll be part of our dedicated Direct Labour Operation (DLO). We provide everything you need in your role, from a fully equipped hybrid van and fuel card to a mobile phone, tablet, and the necessary work clothing and PPE. Your primary focus will be on delivering high-quality gas services, including breakdown diagnostics, repairs, and servicing, to our customers across our extensive property portfolio. What You'll Do Perform gas servicing, diagnostics, and breakdown repairs across various domestic appliances. Ensure compliance with health and safety legislation and company policies. Maintain high standards of customer care and achieve first-time fixes (95%). Manage van and stock effectively Accurately complete paperwork and reports About You We're looking for a skilled and experienced professional who meets the following criteria: Essential experience : Significant experience in gas breakdowns across a variety of appliances. ACS Gas Qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1. Competence in electrical work relating to heating systems. Strong problem-solving skills and a methodical approach. Full valid driving license. Preferred : Unvented G3 qualification. Location/Area of work: Based out of our Chesham & High Wycombe office, this role covers a wide area including Buckinghamshire, Bedfordshire, Berkshire, Cambridgeshire, Hertfordshire, Oxfordshire, and surrounding regions. Further information For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email and we will respond as soon as possible. As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves. Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified ADZN1_UKTJ