Are you an experienced 3rd Line Engineer looking for a hands-on technical role in a growing IT & Cyber Security business?
Our client is a family-run IT & Cyber Security company that prioritizes quality, reliability, and customer-centric solutions. With recent investments in sales and marketing, they are expanding while maintaining a strong commitment to service excellence.
This role is ideal for someone who enjoys solving complex IT challenges, working on high-level technical projects, and ensuring robust cybersecurity for clients - without being bogged down by excessive admin.
The Role:
As a 3rd Line Engineer, you will:
* Resolve complex IT issues across networking, servers, cloud, and security.
* Lead IT projects, including cloud migrations and security enhancements.
* Ensure cybersecurity best practices and compliance.
* Act as a trusted IT partner for clients, providing expert guidance.
* Support and mentor junior team members.
What We’re Looking For:
* MSP experience is essential – You must have worked in a Managed Service Provider environment.
* Networking expertise – Experience with Ubiquiti Unifi & Mikrotik.
* Windows Server knowledge – AD, DNS, DHCP, Group Policy, Hyper-V/VMware.
* Microsoft 365 & Azure – Administration, migrations, security best practices.
* Linux troubleshooting skills – A plus.
* Experience with PSA & RMM tools – NinjaOne, ConnectWise, or similar.
* Cyber Security awareness – Patching, MFA, endpoint protection.
* VoIP knowledge – Familiarity with 3CX & SIP.
What’s in It for You?
* Career growth with real responsibility in a company that values talent.
* Ongoing training and leadership development.
* Competitive salary and performance-based rewards.
* A supportive, no-nonsense work environment.
* 28 days holiday, inclusive of bank holidays.
Interview Process
* Step 1: A casual Teams call to discuss experience, skills, and ambitions.
* Step 2: In-person meeting with a fit assessment and technical competency test.
* Step 3: Offer and reference check.
If you are ready to take on a role where your technical expertise is valued and you can make a real impact, apply today