We are seeking a highly motivated and experienced Practice Manager to join our team at ProfDoc in Watford. The ideal candidate will have a strong background in veterinary practice operations, with a focus on delivering high-quality patient care and exceptional customer service.
As a key leader, you will oversee the day-to-day operations of the clinic, ensuring efficient processes, smooth workflow, and outstanding service to both clients and staff.
Key Responsibilities:
* Leadership & Team Development: Lead, motivate, and support a diverse team of veterinarians, technicians, and support staff to ensure high morale, productivity, and a positive workplace culture.
* Operational Excellence: Oversee the daily operations of the clinic, ensuring that procedures are followed, resources are utilized effectively, and the clinic runs smoothly.
* Financial Performance: Manage budgets, monitor financial performance, and ensure the clinic meets its revenue targets while maintaining high-quality service.
* Client Satisfaction: Enhance client experience by ensuring excellent customer service, addressing client concerns, and maintaining a positive and professional clinic reputation.
* Quality Assurance: Ensure the practice adheres to all regulatory and legal requirements, including veterinary standards, health & safety regulations, and ethical practices.
The estimated salary for this role is around £62,000 per annum, depending on experience.