Job Title:
Senior Claims Handler / Claims Coordinator
Location:
Falkirk
Work Environment:
Office-based
We are seeking a highly skilled and knowledgeable claims handler who is passionate about delivering exceptional customer service to join our established team in Falkirk. This senior role involves taking on additional responsibilities to support the team manager as required.
Key Responsibilities:
As the primary point of contact for our customers, you will be responsible for handling claims efficiently and effectively, providing timely updates and resolving issues in a professional manner.
Requirements:
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work well under pressure and maintain accurate records. A strong knowledge of claims handling procedures and regulations is essential, along with the ability to analyze complex information and make informed decisions.
Salary:
£40,000 - £55,000 per annum, depending on experience.