Role: Client Implementation Coordinator
Location: Hybrid- circa 3 days office based (Gateshead) / Home based
Salary: £25,000+ benefits
Hours- Monday- Friday office hours (35 hour working week)
Duration: Permanent opportunity
Fintech is growing and my client is right at the heart of the Fintech community.
My client is an award-winning growing company and never has there been a better time to join them. Based in the North East of England but with a global footprint they have great ambitions to be the ‘go to’ provider for Fintech & payment businesses across the globe. Already making waves, with a great set of clients in Europe, the US, Middle East and Singapore.
An innovate niche BPO providing a first line multi-lingual Customer Experience (CX) solution designed and delivered with Fintech businesses at heart. They are an extension to the businesses they support to offer dedicated customer support. They provide an omnichannel experience which includes voice, chat, email, AI/Chatbot, messaging and social media support. Their customer first solution is fully blended allowing their partners to select how best they want to interact with their customers.
Role overview:
Key to exciting growth plan is a world class service. The Client Implementation Coordinator role provides a fantastic opportunity for an individual to join the team to leverage their already existing experience whilst gaining hands on experience supported by the Head of Customer Success and th...