Role: Credit Controller
Location: Blackburn, BB1 2FA – Office Based
Contract: Full Time / Permanent
Salary: £23,860-£27,000Dependent on experience & Discretionary Bonus Scheme
Company: EG Group
About the role…
An opportunity has arisen for a Credit Controller to join our Transaction Shared Service centre located at our Waterside Head Office in Blackburn.
Reporting into the Credit Control Team Leader you will play an important role in helping transform the way that our finance department operates as our business continues to grow for many years to come.
You will be responsible for managing customer accounts to help maximise cash collection, minimise risk and exceed KPI’s whilst ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed.
We are looking for a forward thinking, tenacious and ambitious individual with a real passion for Finance & Credit Management. The successful candidate will demonstrate a professional approach whilst also displaying the highest level of accuracy and use their skills and knowledge to improve efficiency within the department.
For those who display the right aptitude and ambition there is also the opportunity to develop your skills further by completing a professional, EG Group-sponsored qualification such as AAT or ACCA.
If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group writes the next chapter in its history, then this opportunity could be perfect for you!
Duties & Responsibilities:
1. Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets
2. Ensure you keep accurate records on chasing and payment promises
3. Take guidance from your team leader to effectively deal with issues
4. Assist with the workload of other team members from time-to-time
5. Drive continuous improvement in the number of days debts remain overdue
6. Ensure all non-value added tasks are removed from the day-to-day activity within your role
7. Manage and monitor new customer accounts set up, including the setting and controlling of credit limits
8. Ensure strong relationships are maintained with customers and internal colleagues
9. Mange your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy
10. Where appropriate, timely escalation of issues
11. Work in collaboration with operational teams across the Group
12. Provide assistance to managers on ad hoc projects from time-to-time
13. Present and communicate to key stakeholders in a concise and effective manner
This list is not exhaustive and may be added to or amended from time to time.
Candidate Requirements:
14. Experience working within Credit Control/Accounts Receivable – preferred but not essential
15. Experience in using accounting software – preferred but not essential
16. Strong working knowledge of MS Excel –preferred but not essential
17. Proactive and ambitious
18. Ability to manage and prioritise workload
19. Excellent time management and organisational skills
20. Ability to work well alone or as part of a team
21. Fluent in French or German - preferred but not essential
Benefits & Rewards
22. Performance Based Bonus Scheme
23. Employee Life Assurance
24. EG Group Discounts - up to 15% off at our stores and food to go restaurants
25. ASDA Discount Card – 10% off all ASDA stores
26. EG Cares Benefits - exclusive discounts across 900 retailers
27. Smart Health – 24/7 online GP access, health checks and health and wellbeing support
28. Employee Assistance Programme – access to our Wellbeing Centre which offers emotional & practical support including free financial advice
29. Learning & Development – access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group
30. Waterside Café - freshly prepared meals at affordable prices
31. Free Secure Car Parking
32. Dress Down Fridays
33. Flexi-Time
34. Prayer and Ablution Facilities
35. Cycle to Work / Shower Facilities
36. Sit / Stand Desk Facilities
37. Work Anniversary Rewards
38. Free Eye Test
Who are EG Group?
EG Group is one of the world’s leading independent convenience retailers with an extensive network of sites across international markets in the United Kingdom & Ireland, Continental Europe, Australia and the United States of America.
Founded in 2001 by the Issa family with the acquisition of a single site in the UK, today the company is at the forefront of delivering an innovative approach to forecourt convenience retail.
At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel.
Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of leading retail brands, and through strategic network acquisitions supported by a program of new-to-industry developments.
Every day, our committed workforce tirelessly delivers our products and services to millions of customers alongside supporting the local communities in which we operate.
Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.