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Client:
Grantley Hall
Location:
Harrogate, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
7b3f91929f8c
Job Views:
5
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
RESTAURANT MANAGER - Harrogate
RESTAURANT MANAGER
Full Time
Competitive rate of pay plus monthly service charge, typically 2,400 annually
Various Hours Available
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience.
Key Responsibilities
* Hands-on, operational role throughout all serving periods, will include evenings and weekends.
* Taking a leadership role in engaging with guests and team members to meet and exceed their needs.
* Acting as a coach and mentor to a 50+ team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan.
* Managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards.
* Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience.
* Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant’s competitive advantage through continuous proactive strategic and operational planning.
* Proactively attracting and selecting talent for the department in line with company procedures and culture.
* Fully responsible for cleanliness of the restaurant.
* Respond efficiently and accurately to customer complaints.
* Implement policies and protocols that will maintain future restaurant operations.
* Take responsibility for the business performance of the restaurant.
Please note we have vacancies across our different restaurant outlets for Restaurant Managers, Deputy and Assistant Restaurant Managers as well as a Breakfast Manager position available.
Key Skills, Qualities & Experience
* Hands on approach to work, always being productive and looking to improve.
* Passionate about providing excellent service to our guests and developing the team.
* Detail oriented and drives standards.
* Possess a positive attitude and a desire to learn.
* Ability to meet deadlines and work under pressure.
* Friendly, courteous and helpful with excellent communication skills.
* Motivated to go the extra mile for guests and colleagues.
* Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.
Benefits
* Tips typically over £200 per month (£2,400 per year).
* Complimentary bespoke uniform and chef whites.
* Complimentary meals whilst on duty.
* Refer a Friend bonus - Earn up to £1000.
* Complimentary employee car parking.
* Complimentary state of the art onsite gym - with personal trainer support.
* 31 days annual leave (including bank holidays) increasing with service.
* Professional development opportunities at all levels.
* Reimbursement on work shoes, sight tests and professional memberships.
* Modern and spacious discounted live in accommodation for eligible roles.
* Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
* We celebrate success with an annual awards ceremony as well as team events and incentives.
* Employee Assistance Programme helpline and online support, along with wellbeing champions onsite.
* Team Member of the Month Awards.
* Discount on Grantley Halls Restaurants, Spa products and Gift Shop.
* Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels.
* Cycle to work scheme.
* Access to Wagestream, allowing you to instantly access your wages.
* Simplyhealth - Health cash plan.
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