Business Analyst/ Consultant (UK- Based, Remote)
Join to apply for the Business Analyst/ Consultant (UK- Based, Remote) role at TechLabs London.
TechLabs London is an exponentially growing technology company, a Premium Microsoft Partner, and the team behind iProperty Cloud, a complete Housing Management Solution (HMS) built on Microsoft Dynamics 365 CE / CRM and the Power Platform.
We are looking to expand our team by bringing in an experienced Business Analyst/ Consultant based in the UK with strong customer-facing consultancy skills within the Property and Housing Industry.
The Business Analyst/ Consultant role
As a Business Analyst/ Consultant, you will work closely with clients, business stakeholders, project delivery teams, and other business units to understand, define, and document complex requirements and business processes. Your key responsibilities will include:
1. Preparing, coordinating, and running customer-facing workshops, capturing requirements, stakeholders’ feedback, and defining business processes.
2. Designing business processes and documenting requirements, processes (As-Is and To-Be), features, and business needs.
3. Leading improvement initiatives that contribute to the ongoing development and success of the business.
4. Engaging with key stakeholders in multiple business areas to scope business needs and identify key pain points to overcome, as well as defining quick wins where possible.
5. Clearly conveying well-defined business requirements to delivery teams and effectively communicating business processes and needs to ensure successful business outcomes.
6. Managing requirements and traceability throughout the project lifecycle, ensuring effective scope control and solution compliance to business objectives.
7. Demoing technology solutions and functionality to various stakeholder groups.
8. Working with Microsoft Dynamics 365, Power Platform, and our custom-built solution iProperty Cloud.
Skills and Experience
* Experience in the Property and Housing Industry is highly desirable.
* Strong experience in designing business processes.
* Ability to understand our business, our technology, products, and market approaches.
* Expertise in customer-facing workshops with the ability to act on stakeholders’ requirements and feedback.
* Ability to rapidly build relationships with stakeholders from different backgrounds.
* Great organisational skills and ability to take initiative without detailed guidance.
* Experience in a highly demanding and fast-paced work environment with quick task turnaround.
* Excellent technical and IT skills, including the ability to learn new technologies and demo our solutions to customers.
* Experience working in an Agile SCRUM or Kanban environment.
* Proficiency with remote collaboration tools like Slack, Azure DevOps, or Microsoft Teams.
* Experience with Microsoft Dynamics 365 is desirable but not essential.
* Fluency in spoken and written English.
Work Arrangements
* This is a UK-based, full-time, permanent position with remote working opportunities, provided you can work effectively.
* Occasional travel to client sites may be required depending on business needs.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
Industries
* IT Services and IT Consulting
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