About Us
At Oxfordshire County Council, we are dedicated to improving the health and well-being of our community. Our Public Health Directorate addresses health inequalities and promotes better health outcomes across the county. We are a dynamic and supportive team, committed to making a positive impact on the lives of Oxfordshire residents.
About the Role
Are you passionate about improving health outcomes for the people of Oxfordshire? In this role, you will provide specialist administrative support to the Public Health Directorate team. The successful candidate will have a customer service mindset and a continuous learning approach to work.
Job Responsibilities
As a Team Support Officer, you will provide high-quality administrative and organisational support to our team. Your duties will include:
* Support various meetings across the Public Health Directorate. This includes setting up meetings using MS Outlook and MS Teams, sending out relevant papers, and attending and minuting meetings.
* Organise and coordinate meetings, including scheduling, preparing agendas, and taking accurate notes.
* Provide general administrative support and act as the first point of contact for the service. Respond to emails from local residents and partner organisations.
* Organise events, ensuring appointments are planned realistically, and book venues, catering, and resources.
* Maintain record-keeping systems for monitoring service processes.
* Coordinate Freedom of Information Requests by storing and logging documentation and responding within the required time frame.
* Process financial tasks, including setting up POs, paying invoices, financial forecasting, e-procurement, and petty cash.
Leadership and Collaboration
* Support the recruitment, induction, supervision, and learning of others as required.
* Attend and participate in meetings, including taking a lead role as champion for a service process, system, or development area.
* Review agendas for key political meetings and support new starters with induction processes.
About You
You should have excellent organisational and time management skills, be able to prioritise tasks effectively, and work well under pressure. You will have strong interpersonal skills and be able to communicate effectively with a wide range of stakeholders. You will be proficient in the use of Microsoft Office and have experience in using electronic document management systems.
Essential Criteria
* English language and Mathematics GCSE Grade C or above, or equivalent.
* Demonstrable administrative experience.
* Front line/customer service experience with the ability to converse at ease with members of the public and provide advice in accurate spoken English.
* Experience and regular use of Microsoft Office applications and information research on the Internet.
* Ability to work alone and cooperatively in a team.
* Flexible attitude and able to handle change effectively.
Desirable Criteria
* Experience of processing financial claims/transactions.
* Ability to produce accurate written summaries of meetings, events, and conversations.
Rewards and Benefits
* Culture of flexible working.
* Technology to support agile working where role permits.
* 28 days holiday p.a. plus bank holidays.
* Option to buy additional holiday.
* Employee Assistance Programme including access to health and wellbeing support.
* Membership of the Local Government contributory pension scheme.
* Enhanced family-friendly policies.
* Local and national discounts for shopping and travel.
* Great learning and development opportunities.
Our Commitment to Equality, Diversity, and Inclusion
At Oxfordshire County Council, we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have several staff network groups providing peer support, education, and safe spaces for all.
Our Commitment to Guaranteed Interview Schemes
As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without further education, we guarantee an interview for our apprenticeships. We are also committed to supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role within three years of leaving the service.
Our Commitment to Safeguarding
Oxfordshire County Council is committed to safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.
Our Commitment to Flexible Working
We are open to discussions about flexible working, which can include flexi-time, part-time working, job sharing, nine-day fortnights, and annualised hours, depending on the requirements of the role and the service.
Follow Us on Social Media
Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter, and Instagram.
If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk.
#J-18808-Ljbffr