Francesco Hair Salon is one of the largest, award-winning hairdressing companies in the UK and we want YOU to join us at our stylish salon in Bramhall!
Front of House Receptionist
Part Time, Flexible Hours
£12.21 p/h + Commission available
We’re looking for a passionate, vibrant Receptionist to join our dynamic team. As the first point of contact for our clients, you’ll play a pivotal role in delivering exceptional customer service while ensuring the smooth operation of our salon. Moreover, you’ll be representing the Francesco brand at every touch point and shaping each client’s experience.
This Is An Exciting And Varied Role Involving:
1. Salon Operations: Handling enquiries and bookings via phone, email, app and in person with efficiency and professionalism.
2. Client Relations: Creating longstanding client relationships by offering personalised recommendations and remembering preferences.
3. Customer Service Excellence: Ensuring clients feel valued and cared for, as well as supporting the management with multiple social media platforms.
4. Team Collaboration: Managing the day-to-day appointments and ensuring a seamless coordination between clients and Stylists.
5. Sales Support: Promoting and upselling products and services.
You’ll Need To Have:
1. Exceptional communication and interpersonal skills.
2. Strong organisational abilities with keen attention to detail.
3. The ability to multitask and remain calm under pressure.
4. Basic IT skills.
5. A desire to deliver a luxury client experience.
6. A team-focused and proactive attitude.
In Return, We Offer:
1. Ongoing training and support.
2. The opportunity to be a part of an award-winning business.
3. Commission.
4. Free Hair services for employees.
5. Family and friends discount.
6. Bespoke training and development plans unique to individual employees.
7. Yearly competitions.
8. Employee of the year award.
If you’d love to join the team, apply today! We can’t wait to meet you…
Pay: £12.21 per hour
Expected hours: 21 – 28.5 per week
Schedule: 10 hour shift, 8 hour shift
Ability to commute/relocate: Francesco Hair Salon, 15 Bramhall Lane South, Bramhall, Stockport, Stockport SK7 1AL
Experience: Receptionist: 1 year (required), Administrative: 1 year (preferred)
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