Role: Employment Check Administrator Salary: £24,310pa Location: Hybrid/Kings Hill, Kent Why Join CSG? CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 33 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more. Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships. Therefore, it is an exciting and interesting time to join a growing organisation and be part of shaping the future of CSG. What You’ll Bring: EmploymentCheck are looking for a dedicated individual with a proven background in customer service to join their team. The successful candidate will provide an effective and comprehensive service for EmploymentCheck products, giving advice on Disclosure and Barring Service, Right to Work, References and Social Media checks to a large variety of customer bases, ensuring high levels of accuracy, compliance and attention to detail. What You’ll Achieve: As a Employment Check Administrator you will: Provide guidance and support on Disclosure and Barring, Right to Work, Employment References, and Social Media checks using the EmploymentCheck system, ensuring end-to-end process management. Verify ID, manage employee records across multiple systems (Oracle, Idox, ServiceNow), and ensure compliance with data protection regulations and DBS standards. Prepare and process EmploymentCheck data, generate daily reports, and chase outstanding DBS checks to meet team SLAs and deadlines. Build and maintain strong relationships with internal teams and external stakeholders, offering advice and solutions to resolve queries efficiently. Stay updated on employment regulations, contribute to team improvements, and participate in projects to enhance HR delivery and systems. What we Offer: 25 days of annual leave, plus bank holidays An additional day off for your birthday to celebrate as you wish Access to a generous discount scheme, including retail and gym memberships Life assurance coverage Health cash plan initiative Companywide events What We Require: Previous experience within an operational office environment Strong customer service experience with excellent communication skills both verbally and written An understanding of pre-employment checks such as DBS and Right to Work practices and legislation Knowledge of data protection and confidentiality Proficient IT skills, particularly the use of Microsoft Office packages including Excel and Word About Commercial Services Group Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally. About EmploymentCheck Part of the Commercial Services Group, EmploymentCheck are registered with the Disclosure and Barring Service and Disclosure Scotland to carry out criminal record checks across the UK. Additional services offered include Employment References, Right to Work, Digital Identity and Social Media checks. The team are focused on providing outstanding customer service and expertise in the form of pre-employment vetting checks