ARE YOU THE ONE?
We are seeking a dedicated Retail Operations Executive to manage the deployment of digital content across Samsungs retail displays throughout the UK and Ireland.
This role also involves working closely with Samsungs maintenance vendor to support and raise awareness of new and ongoing maintenance activities.
The successful candidate will foster strong relationships with our maintenance and digital partners while ensuring smooth operational processes. This is a rewarding opportunity within a dynamic environment, offering excellent potential for growth and progression.
WHAT YOULL BE UP TO
DIGITAL EXECUTION
Working alongside the Senior Retail Operations Executive to deploy Digital Marketing content to Samsungs retail displays that will be showcase the Samsung brand to millions of consumers across the UK & Ireland.
You will become the expert in the systems used to deploy the content and uphold the Best-in-Class standards that Samsung have become synonymous with throughout Retail in the UK and Ireland.
BUILD RELATIONSHIP
Presentation of ideas, results and outcomes of projects and trials to relevant stakeholders across the business with focus on the MX team and senior management.
Ensure key stakeholders are aware of trending issues by gathering insights and feedback directly from the field team.
PROJECT MANAGEMENT
Generate and implement clear processes and timelines for dealing with a wide range of issues, prioritising and escalating where appropriate.
Create and circulate weekly reports to various teams around the business to give Head Office colleagues valuable insight from our store and field teams.
COMMUNICATION
Act as the main day to day contact for Samsungs maintenance partner being an escalation point for nationwide issues, manage, and report on the quality of service provided by the agency and ensure the alignment of goals and objectives across the partnership while demonstrating commercial awareness.
ARE YOU OUR PERFECT PARTNER?
Youre an excellent relationship builder
Youre a perfectionist with an eye for detail
Youre able to work to strict deadlines and multiple task simultaneously
Youre confident in Microsoft Office software, specifically PowerPoint & Excel
Youre comfortable dealing with multiple stakeholders in a fast-paced environment
Youre a solution-based thinker
Youre a strong written & verbal communicator
You have a passion for detail and delivery
You have strong Influencing skills
You drive change and can be flexible
You have experience working in retail and have passion for technology
You consider the impact of decisions on profitability
WHAT YOU CAN EXPECT FROM US
Competitive Salary: £30,000 Per Annum
Performance Bonus 10 %
Company Sick Pay
Samsung Discounts
Life Assurance: 4 times your annual salary
Perkbox (Rewards Portal)
ETHIC Values - Employee of the month: a chance to win a £500 lifestyle voucher!
Development Opportunities our teams have historically moved into all manner of other jobs!
WHO ARE WE?
Were Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the worlds most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.
At the heart of our agency are our ETHIC values and were on a mission to work with individuals who share and believe in them.
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