Role overview
* ID: 2024-6320
* Entity: Vistry
* Region: Vistry Merseyside & Cheshire West
* Department: Customer Service
* Contract Type: Permanent - Full Time
* Job Location: Birchwood, Warrington
* Date Posted: 07.10.2024
We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry Merseyside & Cheshire West, at our office in Warrington. As our Customer Service Coordinator, you will be responsible for providing a first-class level of customer service through assisting customers.
You will be working within a team, assisting with the rectification of defects whilst properties are within the warranty period, liaising with purchasers and sub-contractors to enhance the customer experience under The Customer Journey. You will be organised, extremely helpful, and resourceful, and able to use own initiative. You’ll understand that what you do is important, and impacts on the team, the department, and the wider business. You will ensure all calls received into the department are answered professionally and courteously and logged accordingly, and liaise between sub-contractors, sites, and clients to ensure requests are undertaken and completed and to provide administration support for the department.
We are pleased to say, this role can accommodate agile working arrangements.
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