About the role
Availability Window Days From time To time Mon 10:00:00 19:00:00 Wed 10:00:00 19:00:00 Thu 10:00:00 19:00:00 Fri 10:00:00 19:00:00 Sat 09:00:00 19:00:00
Our Team Support rate of pay starts from £13.88 an hour; this increases to £15.01 for stores inside the M25. A dditional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
* Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
* You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for
* You will support with people routines, such as wages, reviews, sickness and absence meetings and performance management
* You will support with the recruiting and training of all colleagues, including reviewing applications and organising interviews
* You will understand the teams development needs and support your Team Manager to grow colleague capability, through on the job coaching
* You will engage the team to deliver the best availability for customers throughout the day, and coach the team to focus on the customer first and the task second
* You will deliver a great shopping trip for customers everyday, ensuring the team work effectively as per the operating model
* You will role model great standards of dress and ensure my department cleanliness standards are high
* You will consider safety in all you do, so every colleague and every customer get home safe every day, and keep the Store Manager and Team Manager informed of any issues that may arise
* You will organise the Phone Shop rota to cover all necessary shifts, in line with costs signed off by my Team Manager
* You will work with the business to grow sales, and support the team to achieve our Tesco Mobile targets
You will need
* You’ll be someone with great industry knowledge, communication skills and who works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service.
We’ll be depending on you, as the face of Tesco, to Serve Britain’s Shoppers a Little Better Everyday:
* Get to know your customers, greet them with a smile and serve them with pride
* Take time to listen, and help out wherever you can
* Make decisions that are right for our customers
* Be passionate and knowledgeable about our products and services
* Always be there, on time and properly presented.
* We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day.
What’s in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for all of life’s moments, big and small
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
* Click here to read more about the benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .