Job Title: Field Service Engineer
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Location: Exeter, UK
Salary: £28000 p.a + Benefits
About the Role:
We are seeking a skilled and proactive IT Field Service Engineer to join our team in Exeter. This role is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional IT solutions to clients.
Key Responsibilities:
* Install, configure, and maintain IT hardware and software at client sites.
* Diagnose and resolve technical issues, including network and system troubleshooting.
* Provide support for desktop, server, and network environments.
* Perform routine maintenance and upgrades to ensure optimal system performance.
* Deliver excellent customer service, offering clear communication and tailored solutions.
* Maintain accurate service records and documentation for all work undertaken.
* Stay updated with the latest IT technologies and best practices.
About You:
* Proven experience as an IT Field Service Engineer or similar role.
* Strong technical expertise in hardware, software, and networking.
* Familiarity with operating systems (Windows, macOS, Linux) and server management.
* Excellent problem-solving skills and attention to detail.
* Strong communication and customer service skills.
* Ability to work independently and adapt to changing priorities.
* Full UK driving license is essential.
* Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.
What our Client Offer:
* Competitive salary and performance-based incentives.
* Company vehicle and tools provided.
* Opportunities for ongoing training and professional certifications.
* A supportive team and a collaborative work culture.
* Career progression opportunities within a forward-thinking IT organisation.
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