Are you a confident communicator and a skilled organiser with a background in customer service? We are working with a well-established business who is seeking an experienced Customer Service Administrator to join their growing operations team. This is a fast paced and critical role where you will oversee one of the busiest areas in the business, managing customer queries and coordination. As part of a close knit office team, you will play a key role in maintaining high standards of customer satisfaction while helping to drive internal efficiency and performance. Key Responsibilities: Coordinate customer queries. Offering advice to ensure a rapid resolution. Maintain constant communication with customers, keeping them updated. Liaise with internal departments to ensure a smooth operation. Support the wider team during holiday cover and peak periods. Contribute to process improvements and support the Office Supervisor as needed. What We are Looking For: Experience in a customer service administration role. Excellent communication skills – both written and verbal. Strong organisation and time management abilities. Proven ability to multitask in a fast paced, customer focused environment. Proficiency in basic IT systems – confident handling systems and data entry. A collaborative and proactive attitude, with strong problem solving skills. Why Apply? Join a dynamic and supportive team within a respected industry leader. Play a key role in a busy, high-impact environment. Gain exposure to a range of technical operations with opportunities for progression. Enjoy a varied role where no two days are the same. If you are a skilled coordinator who thrives under pressure and enjoys working with both people and processes, we would like to hear from you. Apply with your CV or contact our team for a confidential discussion. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250 Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.