Market 36 Recruitment are currently recruiting for a Joinery Estimator / Sales Administrator on behalf of our client based in Clacton-On-Sea, on a permanent basis.
The successful candidate will be joining a growing business specialising in bespoke exterior joinery for commercial and residential clients. As part of the sales and estimation team, you will play a vital role in building successful relationships, assisting with detailed estimates, and ensuring the highest levels of customer satisfaction.
Roles and Responsibilities
* Acting as the first point of contact for telephone and live web chat enquiries.
* Managing assigned quotes, completing pricing and design to meet client satisfaction.
* Providing outstanding customer service to convert enquiries into sales.
* Following up on enquiries and offering product/design solutions.
* Value engineering materials and/or construction to reduce costs and secure sales.
* Proactively seeking new clients and opportunities.
* Assisting Project Managers with pricing.
* Attending internal meetings and providing feedback on potential sales.
* Keeping drawing files and a custom project tracker updated.
* Performing general administrative tasks.
Experience, Education & Qualifications
1. Previous sales/admin office experience.
2. Strong communication skills and excellent customer service.