Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our client's team. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. If you are passionate about helping others and possess strong data entry skills, we would love to hear from you.
Responsibilities
1. Handle customer inquiries via phone, email, and chat in a professional manner.
2. Remain calm under pressure with a level of resilience.
3. Analyze customer feedback to identify areas for improvement in service delivery.
4. Collaborate with team members to resolve complex issues efficiently.
5. Multitask, set priorities and manage time effectively.
6. Have effective, clear and professional written and verbal communication.
Experience
1. Previous experience in a customer service role is preferred but not essential.
2. Strong communication skills with the ability to engage with customers effectively.
3. A positive attitude and willingness to learn are essential for success in this role.
If you are interested, please apply online or give us a call on 01245254710.
Thank you.
CHLTR
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