Overview
We are seeking a dedicated and professional Dental Nurse/Receptionist to join our dynamic dental practice in the centre of Shaftesbury Town. The practice has a well established patient base and long standing team members. Due to expansion of the practice we are looking to welcome new team members. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation within the surgery. This role requires strong communication skills, organizational abilities, and a commitment to patient care.
Duties
* Greet patients warmly and assist them with the check-in process.
* Schedule and confirm appointments, ensuring optimal use of the dentist's time.
* Manage patient records and maintain confidentiality in accordance with data protection regulations.
* Handle incoming calls and respond to patient inquiries in a professional manner.
* Process patient payments and manage billing inquiries.
* Collaborate with dental staff to ensure seamless patient flow and care.
* Maintain an organized reception area, ensuring all materials are stocked and accessible.
* Utilise IT systems for scheduling, record keeping, and communication purposes.
* Assist the Dentist chairside.
* Perform decontamination of dental instruments.
* Ensure all patient and staff safety requirements are met.
Requirements
* Excellent communication skills in English, both verbal and written.
* Qualified Dental Nursing Qualification.
* Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
* A genuine interest in patient care and the ability to empathize with patients' needs.
* Proficiency in IT systems and software relevant to dental practice operations.
* A proactive attitude towards learning new skills and adapting to changes within the practice.
* Have a strong knowledge of CQC and GDC standards.
If you are passionate about providing outstanding service in a healthcare environment and meet the above requirements, we encourage you to apply for this rewarding position as a Dental Nurse/Receptionist.
Job Types: Full-time, Part-time, Permanent
Pay: £13.00-£14.00 per hour
Expected hours: 24 – 40 per week
Additional pay:
* Bonus scheme
Benefits:
* Company pension
* Employee discount
* On-site parking
Schedule:
* 8 hour shift
* Monday to Friday
Licence/Certification:
* GDC Registration (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: Qualified Dental Nurse
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