Job summary We are looking for an innovative, forward thinking candidate to take up a new and exciting position at our busy GP practice, Mill Street Medical Centre in St Helens. Teamwork is an essential part of general practice and we are looking to recruit a good teamplayer and enthusiastic person to help deliver a quality service for our patients. Main duties of the job Enthusiastic and have the ability to work as a team member or autonomously with good interpersonal skills. You should also have the ability to work under pressure and have a clear polite telephone manner and be competent in the use of computer programmes. Personal qualities include being flexible and co-operative and be sensitive and empathetic in distressing situation. About us We are a large busy practice with a list size of 10,500 patients, our clinical team consists of 4 GP Partners, 4 Salaried GPs, two Practice Nurses and two HCAs. We also have a prescription team, administration team and as well as a reception team working closely together which is supported by a Practice Manager, Reception Manager and Administration Manager. Competitive Rate of Pay and inclusion in the NHS Pension Scheme. Date posted 28 January 2025 Pay scheme Other Salary £11.67 an hour Includes access to NHS pension scheme Contract Permanent Working pattern Full-time Reference number A3845-25-0002 Job locations 2 Mill Street St Helens Merseyside WA10 2BD Job description Job responsibilities To be responsible for undertaking a wide range of administration, reception and prescription duties in support of the multidisciplinary team. Duties can include but are not limited to, back office administrative duties, dealing with prescription queries, reception duties, providing support to the team, ensuring all issues are resolved or escalated in a timely manner and being the Face of Mill Street Medical Centre when dealing with our patients. Job description Job responsibilities To be responsible for undertaking a wide range of administration, reception and prescription duties in support of the multidisciplinary team. Duties can include but are not limited to, back office administrative duties, dealing with prescription queries, reception duties, providing support to the team, ensuring all issues are resolved or escalated in a timely manner and being the Face of Mill Street Medical Centre when dealing with our patients. Person Specification Qualifications Essential Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) Desirable NVQ Level 2 in Health and Social Care Experience Essential Experience of working with the general public Desirable Experience of administrative duties Experience of working in a health care setting Knowledge and Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Desirable EMIS / Systmone / Vision user skills Person Specification Qualifications Essential Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) Desirable NVQ Level 2 in Health and Social Care Experience Essential Experience of working with the general public Desirable Experience of administrative duties Experience of working in a health care setting Knowledge and Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Desirable EMIS / Systmone / Vision user skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mill Street Medical Centre Address 2 Mill Street St Helens Merseyside WA10 2BD Employer's website https://www.millstreetmedicalcentre.co.uk/ (Opens in a new tab)