About Wessex Internet
Wessex Internet is a dynamic and rapidly expanding Internet Provider in the South West, revolutionising full fibre broadband deployment in rural areas. Committed to delivering lightning-fast broadband to thousands in the countryside, we design, build, and manage our own cutting-edge FTTP network. We are delighted to be expanding our Network to the New Forest, Wiltshire, and South & West Dorset.
Recipient of multiple awards, including Overall Fibre Provider of The Year 2023, Wessex Internet has doubled in size over the last 18 months. Despite our rapid growth, we prioritize maintaining excellent customer service and invest in staff development. Our commitment to creating a great workplace earned us a finalist spot in the 2023 UK Fibre Awards for the Best Company to Work for.
As part of our vision to enhance the broadband experience, we are actively recruiting individuals to join our innovative team. Wessex Internet fosters a collaborative environment where each contribution is valued, providing ample opportunities for personal and professional growth. If you're passionate about transforming the broadband landscape and being part of an award-winning company at the forefront of the industry, Wessex Internet is the place for you! Join us in this exciting time as we continue to shape the future of internet provision.
The Role
Wessex Internet is excited to offer a rare opportunity for a driven and accomplished individual to take on the role of Direct Sales Team Leader within our high-performing Direct Sales team. Reporting to our Head of Sales, you will be at the forefront of driving success by managing a team of Direct Sales Agents while leading by example as a high-performing Direct Sales professional.
In this hybrid role, you will balance personal sales excellence with inspirational leadership, empowering your team to consistently achieve and exceed company targets. Your energy, expertise, and guidance will be essential in fostering a dynamic, high-energy sales culture that thrives on collaboration and results.
This is your chance to make a significant impact on Wessex Internet’s growth by combining your direct sales expertise with strategic team management. As part of your responsibilities, you’ll oversee the team’s performance, provide ongoing coaching and support, and ensure targets are consistently met while delivering outstanding service to our customers.
If you’re passionate about direct sales, skilled in leadership, and eager to contribute to a fast-growing, innovative company, we’d love to hear from you!
Responsibilities
1. Leadership & Development: Manage and inspire a team of sales professionals, creating a high-performance environment focused on achieving and exceeding targets.
2. Coaching & Growth: Provide ongoing coaching, feedback, and structured development opportunities to enhance the skills and effectiveness of your team.
3. Door-to-Door Sales Expertise: Lead by example in conducting ethical and professional door-to-door sales. Equip your team with the skills to approach potential customers with integrity and confidence, building trust and rapport during every interaction. Clearly communicate Wessex Internet's unique value proposition, ensuring prospects understand the benefits of our broadband and VoIP products. (No prior knowledge needed as training will be provided, but we are looking for someone with a growth mindset & eagerness to learn) Train the team to actively listen to customers' needs, providing tailored solutions that align with their requirements.
4. Area Allocation & Strategy: Organise and assign sales territories, ensuring optimal coverage and fair workload distribution. Support your team in strategically engaging communities as Wessex Internet expands into new areas, informing them about our presence and offerings.
5. Sales Process Ownership: Represent the direct sales team in internal discussions, ensuring alignment between sales goals and operational needs.
6. Salesforce Utilisation: Take responsibility for writing and refining tickets for the data and development teams to enhance the Salesforce field sales app, improving efficiency and effectiveness in tracking leads.
7. Insights & Reporting: Regularly track and analyse key performance indicators (KPIs), offering actionable insights to improve individual and team outcomes.
8. Process Optimisation: Identify inefficiencies in the sales process, proactively implement strategies to enhance productivity, and ensure a seamless customer experience.
9. Collaborative Growth: Work closely with the Head of Sales to align team objectives with broader business strategies, driving the overall success of the company.
Key Performance Indicators (KPIs):
* Orders per build project
* Product mix
* Residential ARPU (Average Revenue Per User)
* NPS (Net Promoter Score): Trustpilot reviews
Benefits:
* 25 days of annual leave per year.
* The option to buy or sell an additional 5 days holiday.
* Enhanced Family Pay.
* Private Medical Insurance.
* Life Assurance.
* Income Protection.
* Cycle to Work Scheme.
* Tech Scheme.
* Opportunities to progress your career - we’re a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we’ll help you reach your potential.
* Regular social events.
* Free onsite parking.
* 75% discount to Wessex Internet package.
Find out what it’s really like to work at Wessex Internet from some of our team by visiting Wessex Internet Careers and watch our short video here.
Salary: £32,000 - £38,000 per annum, depending on experience + Car allowance
OTE: £45,000- £50,000
Role Type: Full Time/Permanent
Hours: 40 hours per week,
Holiday: 25 days plus bank holidays
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