Assist in the day to day running of the centres computerised systems including sales, promotions, tickets and information for the public and contractors in person, by phone, email, post or website. Recording customer information in compliance with the Data Protection Act. Support the smooth running of reception and café areas helping create a friendly, relaxing and professional environment. Ensure a smooth and courteous transaction on all occasions. Process all payments accurately and ensure the float management systems are followed; including the cashing up of till(s) as per the centre's procedures and feedback any areas of concern to the Facility Manager. Monitor admissions of unaccompanied children under the age of 8 and that of any other membership restrictions. Restrict access into the reception/café area to authorised personnel only and to ensure that the reception/cafe area is always kept tidy and presentable. Handle all potential membership enquiries as per the standard practice ensuring to give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued. Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks in accordance with all Food Standards Agency (FSA) Food Hygiene Regulations. Work as part of a team, assisting other members of staff and communicate effectively to provide exceptional and efficient customer service to everyone who visits our centres. Operate the PA system. Assist with any general clerical duties as requested. Record and administer the lost property system Undertake any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.