Job summary We have a great opportunity for the right candidate to join our patient services team. We are looking for someone with a passion for primary care and the drive to support our clinical service. If you feel you are the right candidate for us we can provide you with excellent training and development opportunities. Main duties of the job Maintain highest level of confidentiality and comply with data protection standards when handing patient related and other confidential/sensitive data As a paperless office, there is the utmost importance to scan all correspondence onto electronic patients medical record, using the SystmOne database and to ensure that clinical coded entries are entered appropriately and accurately Undertake a variety of administrative duties to assist in the smooth running of the practice including opening of the post, clinical coding, scanning and filing Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties About us Lakeside Healthcare is a large GP partnership that provides NHS care for around 170,000 patients across Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We are made of eight GP practices across 14 sites that are part of their local communities. We work together as practices to provide resilience, sharing learning and professional back-office support services. Our most important asset is our people, who provide care for our patients and help run our surgeries smoothly. We employ over 500 clinical and non-clinical staff, and we invest in training and developing to ensure that we retain and attract good quality staff who want to stay with us and be part of our team. We are proud of what we do and strive to demonstrate our values of Caring, Respect, Quality and Teamwork in everything we do. About the Practice/Department/Team Stamford - Lakeside Healthcare Group Stamford is a forward thinking, progressive organisation offering primary care services to the people of Stamford and surrounding villages. We are a large practice with a population of over 31,000 patients. We are a great team and welcome the challenges that a busy practice brings. Date posted 17 April 2025 Pay scheme Other Salary £12.21 an hour Contract Permanent Working pattern Part-time Reference number A3007-25-0072 Job locations Lakeside Healthcare Ryhall Road Stamford Lincolnshire PE9 1YA Job description Job responsibilities Job Summary: To provide admin support at Lakeside Surgery Sheepmarket Stamford to help ensure that adequate cover is provided within the admin team in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job description Job responsibilities Job Summary: To provide admin support at Lakeside Surgery Sheepmarket Stamford to help ensure that adequate cover is provided within the admin team in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Person Specification Experience Essential Experience of working in a busy & multi-functional team Desirable Using Systm One (Clinical database) Experience of working within a GP Surgery A minimum of three years experience in a customer facing environment Experience of handling confidential information and data. Qualifications Essential Good standard of education Desirable Customer Service Qualification Person Specification Experience Essential Experience of working in a busy & multi-functional team Desirable Using Systm One (Clinical database) Experience of working within a GP Surgery A minimum of three years experience in a customer facing environment Experience of handling confidential information and data. Qualifications Essential Good standard of education Desirable Customer Service Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lakeside Healthcare Group Address Lakeside Healthcare Ryhall Road Stamford Lincolnshire PE9 1YA Employer's website https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)